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A plan for the business report qantas

Business Resilience Safety and security performance and risks are monitored and reported at all levels of the Qantas Group — from Board—level oversight by the Committee for Health, Environment, Safety and Security through to our business unit safety committees. Our governance structure allows safety—and—security related information to flow freely throughout the organisation, ensuring that our risks are openly discussed and best practice shared across our businesses.

Qantas Group businesses operate integrated management systems, which have the necessary organisational structures, accountabilities, policies and procedures to ensure risks are identified and mitigated to protect our customers and our people. Qantas operates within a Security Management System, a systematic approach to managing security, including the necessary organisational structures, accountabilities, policies and procedures.

The system is recognised globally by the industry as an example of best practice and forms the foundation of our risk management approach.

To support this, Qantas has a specific focus on proactive collaboration with its stakeholders, our global partners across the industry and the various governments and regulators worldwide. Qantas is at the forefront of improving security outcomes for our passengers, customers and employees. A plan for the business report qantas work with law enforcement agencies, regulators, major corporates, as well as security suppliers and vendors to build a security framework that is proportionate, agile and responsive to changing threats and risks across our network.

Aviation remains the safest form of travel and, to maintain this, the entire industry needs to continue to work together. We continue to reinvest and build our capability in safety management systems.

As part of a constant drive towards continuous improvement, individual airlines in the Group are now introducing additional technology solutions and tools. These aircraft and ground—based systems will improve the robustness of how we manage operational risk; helping those who interact with, maintain and fly our aircraft to do their work with increasing safety and efficiency.

As an example, we are in the final stages of rolling out a new safety database. This will allow our employees and contractors to use mobile devices to communicate any safety issues and potential deficiencies which they observe.

Collaboration across our own businesses supports our philosophy of sharing lessons with a safety benefit or learning.

Leigh Clifford, AO

With a focus on standardisation and best practice, liaison groups have been formed covering: Our frontline leaders and their teams continue to collaborate to drive improvements in safety performance. The Qantas Group has also established a number of new initiatives to improve and enhance workplace health, including: Fitness for Work Framework A holistic framework to ensure our staff remain fit for work.

Ergoanalyst A risk assessment tool to improve understanding of our ergonomic risks and establishing more effective controls to mitigate them.

Our Minds Matter A program that supports employees with mental health issues and creates a mentally healthy workplace culture.

Qantas Annual Report 2017

Cyber Security The Qantas Group is constantly improving its cyber and data privacy capabilities. Like many large organisations, we operate in an environment of ever—evolving cyber threat, where external attackers are always adopting new and more sophisticated techniques. As part of an ongoing cyber transformation initiative and cyber safety educational and cultural program, we work to constantly expand employee awareness of cyber risks, including through simulations.

  • Like many large organisations, we operate in an environment of ever—evolving cyber threat, where external attackers are always adopting new and more sophisticated techniques;
  • As part of a constant drive towards continuous improvement, individual airlines in the Group are now introducing additional technology solutions and tools;
  • Like many large organisations, we operate in an environment of ever—evolving cyber threat, where external attackers are always adopting new and more sophisticated techniques.

Cyber security risk assessments have also been conducted on our higher risk third party suppliers. Where appropriate, we continue to work with these suppliers to ensure risks identified through this process are addressed.

  1. Cyber Security The Qantas Group is constantly improving its cyber and data privacy capabilities. With a focus on standardisation and best practice, liaison groups have been formed covering.
  2. Read More Capacity Building With our partners, Qantas has played a leading role in capacity building programs across the region, resulting in significant improvements. As part of a constant drive towards continuous improvement, individual airlines in the Group are now introducing additional technology solutions and tools.
  3. We continue to work with General Electric to embed enhanced fuel analytics into our operations to reduce fuel consumption. Four pillars through which we deliver on our commitment to environmental sustainability Measure our impact with best practice analytics Reduce our impact with industry—leading innovation Offset our impact with world leading initiatives Influence and inspire others to act Measure, Reduce, Offset and Influence Environmental performance and risks, including climate change, are monitored and reported at all levels of the Qantas Group — from Board—level oversight by the Committee for Health, Environment, Safety and Security through to our business unit safety committees.
  4. Where appropriate, we continue to work with these suppliers to ensure risks identified through this process are addressed. Read More Capacity Building With our partners, Qantas has played a leading role in capacity building programs across the region, resulting in significant improvements.
  5. Cyber Security The Qantas Group is constantly improving its cyber and data privacy capabilities.

Read More Capacity Building With our partners, Qantas has played a leading role in capacity building programs across the region, resulting in significant improvements. As a consequence, the passenger experience has been significantly enhanced, and importantly, the security outcome has improved.

Qantas continues to work with governments and security suppliers to explore additional opportunities in the region.

We also believe we have a responsibility to influence and enable others to act.

As a major consumer of fossil fuels, we recognise our responsibility to reduce our emissions, work with partners, governments and industry, and contribute to the global response to climate change and resource constraints. Our comprehensive environment strategy ensures that we play a positive role in the community while reducing cost and risk.

Alan Joyce, AO

Four pillars through which we deliver on our commitment to environmental sustainability Measure our impact with best practice analytics Reduce our impact with industry—leading innovation Offset our impact with world leading initiatives Influence and inspire others to act Measure, Reduce, Offset and Influence Environmental performance and risks, including climate change, are monitored and reported at all levels of the Qantas Group — from Board—level oversight by the Committee for Health, Environment, Safety and Security through to our business unit safety committees.

We continue to work with General Electric to embed enhanced fuel analytics into our operations to reduce fuel consumption. We are on track to meet our 2020 target of 1.